Thousands of people are reportedly trapped in the the last remaining rebel-held neighbourhoods, many of whom have been posting heartfelt goodbye messages and distress calls on social media. 

UN Secretary-General Ban Ki-moon earlier voiced concerns about “reports of atrocities against a large number of civilians”.

He has urged all sides – particularly Syria’s government and its allies – to protect civilians.

For people in the UK, it is difficult to know where to begin to try to help people trapped affected by the ongoing crisis.

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