The Syrian American Medical Society (SAMS) Foundation is a global medical relief organization that is working on the front lines of crisis relief in Syria, neighboring countries, and beyond; to alleviate suffering and save lives. SAMS is one of the most active and trusted international NGOs on the ground in Syria. In 2019, SAMS provided more than 2.5 million medical services. SAMS also supports Syrian refugees in neighboring countries and Greece with critical psychosocial support, medical and dental care, art therapy programs, and more. Since 2016, SAMS Foundation’s Greek branch, SAMS Hellas has provided primary health care, specialty services, and dental/optometry care on the Aegean islands and in Attica and Thessaloniki. Starting in September 2020, SAMS plans to implement a program in Athens focusing on telemedicine and mobile clinical operations for refugee, migrant, and low-income Greek populations.
SAMS Foundation is looking for a dedicated humanitarian professional to serve as a Medical Coordinator – Pediatrician in Greece. Under the supervision of the Country Project Coordinator and technical oversight of the SAMS HQ medical team, this position will be based in Athens, with daily travel within the Attica region by SAMS vehicle. He/she will be responsible for the overall direction and implementation of SAMS healthcare projects in compliance with organizational and donor regulations. The Medical Coordinator – Pediatrician will also provide direct patient care as the leader of a clinical team consisting of a doctor specializing in maternal health/OBGYN, a nurse, and two interpreters. In addition to team leadership and direct patient care, duties may include coordinating with key stakeholders, recruiting competent personnel, designing clinical policies and workflows, and reviewing clinical documentation and reporting.
- Management, training and supervision of the medical team and SAMS telemedicine/mobile medical clinical operations, including participation in hiring of staff and monitoring of staff performance as required
- Application of medical knowledge and skills in the diagnosis and treatment of children, including managing cases of malnutrition
- Provide medical information for patients and their families, including education on COVID-19 prevention
- Coordinate and deconflict SAMS clinical activities with the Ministry of Health, Athens Medical Association, UN agencies, and other NGOs operating in Attica region
- Ensure that health programs utilize standardized protocols, policies and guidelines, as outlined by national and international standards. Ensure that all health activities are consistent with established best practices.
- Oversee quality assurance for care and provide remedial/development training to the medical / paramedical team
- Work with the country project coordinator to maintain the quality of the program pharmaceutical supply chain, including storage, distribution, healthcare waste management, controlled drug management, etc.
- Advise the country field officer on program logistical, procurement, and finance requirements; contribute to budgets and project proposals as needed
- Oversee medical recordkeeping for the program; ensure that patient confidentiality is maintained in accordance with Greek law and EU GDPR regulations
- Maintain an effective referral system and provide feedback on referrals to partners and designated clusters.
- Contribute to data analysis, monitoring, evaluation, and reporting in order to improve the quality of medical care and service delivery
Minimum requirements of this position are:
- Doctor’s degree with Pediatric specialization or continuing specialization, with at least three years of professional experience in pediatrics or family medicine
- Official license to practice medicine in Greece
- Recent clinical experience (at least six months practice in the last 24 months)
- Fluency in Greek and English
- Teamwork, willingness, adaptability and ability to work in a multicultural framework
- Flexibility and ability to manage stress
- Experience in development of policies and standard operating procedures for clinical operations,
- Experience in working under COVID-19 pandemic requirements and precautionary measures, particularly for infection prevention and control.
- Experience supervising and training medical professionals and volunteers
- Computer skills: Knowledge of MS Office, Video Conferencing Applications
Desirable profiles may have one or more of the following:
- Experience with international organizations
- Experience with the design and implementation of medical programs
- Experience providing medical care for refugees, migrants, or low-income Greeks
- Experience with telemedicine
- Professional working proficiency in Arabic, Dari/Farsi, French, or Pashto
- Flexible schedule; ability to work nights and weekends if needed
- Criminal record status: clean
- Role responsibilities may be adapted/evolved as needed
- The challenges of the role will be met by the whole team. All team members will contribute to program development and technical management of clinical operations
Interested applicants can send their CV and cover letter to [email protected].